Performance Management
What you will learn
Done correctly, performance management is the process of proactively providing feedback to your employees that will help enhance the quality of your relationship with them, as well as their success in achieving identified goals.
What you will be able to do
- Appreciate the importance and impact of measurement and feedback
- Fully integrate performance management from the initial ‘probationary period’ through to the formal appraisal
- Identify issues and apply solutions to common problems with performance management
- Improve your staff management effectiveness
What we will cover
Day 1
- What is Performance Management?
- The psychology of performance feedback
- Linking performance to business outcomes
- Establishing effective performance measures
- Writing realistic performance standards and KPI’s
- Handling a one-on-one informal performance meeting
Day 2
- Performance appraisal – what is it?
- The benefits of conducting appraisals
- Negative aspects and strategies to overcome these
- Seven steps of the appraisal interview
- Handing a one-on-one formal performance management meeting
- Appraisal outcomes
Who should attend
Team Leaders, Managers, HR staff, Business Owners
Length: 2 full days
Format: Interactive workshop
Optimum number of participants/facilitator: 16
